Our client is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. Currently the company is hiring Airline Reservations Specialists with German or Dutch & English for their office in Sofia, Bulgaria
- You will be responsible for providing an excellent customer care service to the clients of the airline company – via phone and email
- You will assist customers with reservations, flight changes in a polite and professional manner
- You will provide information about flight details, destinations, cost and fees, etc.
- You should be fluent in German or Dutch and English – B2H and higher;
- Previous experience in a travel agency, airline reservations or similar role will be considered as an advantage;
- Proactive attitude, combined with excellent communication and soft skills;
- Decisive with the ability to multitask;
- Agreed to work on a flexible schedule (weekend or evening shifts)
Interested? Apply now by sending your CV to email@example.com
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Only short listed candidates will be contacted.