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IT Support Technician with English

Posted Date : July 12, 2016

Our client is a global online provider of foreign exchange (forex) trading and related services to retail and institutional customers world-wide.

We are looking for a self-motivated desktop support technician. You will support Microsoft products and IP Phones based in Sofia’s office. You will also provide support for video and audio conferencing, incident handling, basic LAN/WAN troubleshooting, remote access/remote hands, and other IT responsibilities. Your technical knowledge will allow you to provide day to day IT Support for our end users.

 

 

Responsibilities:

  • Support and maintain the infrastructure, desktop hardware & software
  • Maintain, secure and update Active Directory
  • Maintain up to date documentation of the infrastructure
  • Maintain 3rd party systems and liaise with vendors accordingly
  • Configure and use monitoring software to ensure maximum uptime for business systems is maintained
  • Support the Cisco telephony system
  • Resolve issued & escalated IT Support tickets. Perform desk side and remote Support as necessary

 
Requirements:

  • Excellent English: verbal and written communication skills (B2H – C1)
  • 1+ years’ hands-on Windows system administration experience
  • Broad knowledge & experience of IT hardware and software; Dell, Windows, Exchange, Citrix, VMware and Symantec
  • Excellent attention to detail, customer service, interpersonal and communication skills
  • Self-motivated and capable of working on multiple projects.
  • Strong problem solving, written and verbal communication and interpersonal skills
  • Comfortable with TCP/IP, DNS, DHCP and other networking protocols

 

 

Our client offers a well-paid job in one of the most dynamic sectors, an opportunity to join in a team of true professionals and to develop in an international environment.

 

Start Date:       ASAP

Hours:              40 hours/week – Monday to Friday; 9am-6pm

Recruitment Process:

Interested? Apply now by sending your CV to dimitar.kalev@bulgarianheadhunters.com .

Don’t forget to mention the job title and we’ll get back to you!

Only short listed candidates will be contacted.

There is also the ability to create multiple clipboards and even to password protect necessary hyperlink them
Salary:
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