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Email Support Consultant with German or Dutch & English

Posted Date : July 15, 2016

Our client is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. Currently the company is hiring Email Support Consultants with German or Dutch & English for their office in Sofia, Bulgaria

 

 

Responsibilities:

 

 

  • Responsible for delivering support that results in a positive customer experience
  • Work pro-actively to ensure potential issues are escalated appropriately
  • Work as part of the team
  • Provide support in projects and initiatives as and when required

 

 

 

Requirements:

 

 

  • Fluency in English and German/Dutch language – B2H/C1 for both languages
  • Experience of working in a customer-centric environment is preferred
  • A background in working in an environment that offers customer service.
  • Knowledge of working in a subscription / technical industry a plus.

 

 

 

Working hours: On rotation: 8 am – 5 pm/10am – 7pm (Monday – Sunday)

 

 

Recruitment Process:

Interested? Apply now by sending your CV to jef.croonenborghs@bulgarianheadhunters.com

Don’t forget to mention the job title and we’ll get back to you!

Only short listed candidates will be contacted.

Salary:
Key Skills: Bulgaria, Customer support, Deutsch, Dutch, Email Support, German, Nederlands, Sofia

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