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Customer Support Representative with Dutch Language

Posted Date : May 8, 2016

Our client is a globally integrated enterprise with a clear vision for the future. They are looking for a Customer Support Representative with Dutch Language. Customer Support Representatives (CSRs) for a variety of client management roles. These are entry-level positions with opportunities for development in a fast-paced, fast-growing team. Call Entry and Entitlement Exception CSRs are the first point of contact for our clients, and as such they are ambassadors of our business and service. Dadurch erweiterte sich nicht sie konnen es sehen nur die stadt. The core activity involves receipt of customer issues via phone, e-mail or chat, and the creation of hardware or software service requests. Responsibilities: – Verifying customer requests & entitlement – Logging and updating service requests – Updating customers on service request progress – Updating Field Support Service Representatives on service requests – Ordering parts – Monitoring calls and following up on activities – Routing requests to the relevant service provider – Can involve adhering to a 24×7 shift rotation   Requirements: – Client Focus – Team player – Excellent command of spoken and written skills for Dutch language – Good command of English – Good typing skills – Good knowledge of MS-Office   Offer: Multicultural Working environment Competitive salary + Production Bonus Great Benefits & Discounts Modern facilities and high technology devices and tools Relocation package (extra monthly salary) I16.

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