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Customer Relations Executive with Czech & English

Posted Date : July 20, 2016

Our client is a global provider of payment solutions, trusted by businesses and consumers in over 200 countries and territories to move and manage billions of dollars a year.

To support their product portfolio and to help them grow their highly talented and committed workforce, we are currently looking for a Customer Relations Executive with Czech & English for the company’s office in Sofia, Bulgaria. The company has around 600 employees and with a tendency to grow in the country.

 

Responsibilities

 

* Support customers via telephone, email and chat, ensuring 1-contact resolution and utmost client satisfaction
* Deliver premier heroic service, with high standards of excellence (incl. quality and speed)

 

Candidate Requirements
IF YOU:

* are fluent in Czech and have a working level of English, willing to use your excellent communication skills to help people.
* strive to solve issues with a single stroke and a smile.
* have superhero powers such as time controlling abilities and multi-tasking skills
* are ready to use your superhero powers between 8 AM – 12 AM (8-hour shifts, incl. weekends)
* are ready to go to the next level of your superhero career join our quest for the best and become a rising star.

 

The company offers

 

* Opportunity to become a support star and be a part of writing the history of a leading and growing multinational company
* Tailor-made training and ongoing development to help you boost your heroic powers in the field of online payments
* Merit-based superhero career progression in a fast growing in-house business
* Environment where product expertise, professional and personal commitment are rewarded
* Competitive remuneration package which recognizes and encourages the use of super powers for the sake of service excellence
* Fun and collaborative working atmosphere/Opportunity to meet other superheroes
* Cool new office/A modern superhero base

 

 

***Only candidates eligible to work in Bulgaria & EU countries will be considered for this position***

Recruitment Process:

Interested? Apply now by sending your CV to dimitar.kalev@bulgarianheadhunters.com .

Don’t forget to mention the job title and we’ll get back to you!

Only short listed candidates will be contacted.

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