For one of our clients, an international outsourcing company, we are looking for an Account Manager with fluency in both English and German. Responsibilities: • Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues and meet expectations. • Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. • Improve the company: Make recommendations to enhance processes and boost ease and efficiency. • Define the company’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction. • Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge. Qualifications: • Strong analytical skills; able to interpret data, identify trends and make suggestions for improvements • Experience and demonstrated leadership skills; able to take the lead in making improvements and resolving issues • Efficiency in managing time and keeping track of multiple schedules, meetings and initiatives • Strong verbal and written communication skills; able to communicate in a clear, constructive and professional manner • Proficiency in both German and English (a third language is a plus) • Good knowledge in MS Office Offer: • Very competitive remuneration package • Development possibilities inside the company • Work for a well-established international company in a team of professionals • Location: Burgas, Bulgaria Interested in this challenging position? Apply now by sending an English copy of your CV to firstname.lastname@example.org. Only shortlisted candidates will be contacted.